TERMS OF SERVICE

1. ACCEPTANCE

By accessing or using ColdMsg, you agree to be bound by these Terms of Service. If you do not agree, do not use the service.

2. DESCRIPTION OF SERVICE

ColdMsg is an investor outreach platform that helps founders match with investors, send cold email campaigns, and track replies. We provide the tooling; you are responsible for the content you send.

3. ACCEPTABLE USE

You agree not to use ColdMsg to send spam, harass individuals, or violate any applicable law. You are solely responsible for ensuring your outreach complies with CAN-SPAM, GDPR, and any other regulations in your jurisdiction.

We reserve the right to suspend accounts that generate excessive bounce rates, spam complaints, or other indicators of abuse.

4. SUBSCRIPTIONS AND BILLING

Paid plans are billed monthly. You may cancel at any time; cancellation takes effect at the end of the current billing period. We do not offer refunds for partial months.

5. INTELLECTUAL PROPERTY

You retain ownership of your pitch deck and any content you upload. By using the service, you grant ColdMsg a limited license to process and display that content solely for the purpose of providing the service.

6. DISCLAIMER OF WARRANTIES

ColdMsg is provided "as is" without any warranties of any kind. We do not guarantee investor responses, meeting conversions, or funding outcomes.

7. LIMITATION OF LIABILITY

To the maximum extent permitted by law, ColdMsg shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

8. CONTACT

Questions? Email support@coldmsg.com .